This website is operated by Partners in Wine WA. Throughout the site, the terms “we”, “us” and “our” refer to Partners in Wine WA.

By visiting our website, using our services or purchasing from us, you agree to be bound by these Terms of Service, including any additional terms, conditions and policies referenced on this website.

If you do not agree with these terms, you should not use this website or place an order through our online store.

You must be at least 18 years old to purchase alcohol from Partners in Wine WA.

You agree not to use our website, products or services for any illegal or unauthorised purpose, and not to breach any laws that apply to you when using this website.

You must not upload, send or transmit viruses, malicious code, worms or anything that may damage, disrupt or interfere with the website or its services.

We aim to keep product descriptions, pricing, availability, promotions, delivery information and images as accurate as possible. However, errors, omissions or stock changes may occur.

Prices for our products may change without notice. We reserve the right to modify, discontinue, limit or cancel products, offers or services at any time.

We may refuse, limit or cancel an order at our discretion. This may include orders with incorrect details, suspected misuse, incorrect pricing, stock issues, delivery restrictions, or orders that appear to be placed by dealers, resellers or distributors.

If we need to change or cancel an order, we may attempt to contact you using the email address, phone number, billing address or shipping details provided at checkout.

Some products may be available exclusively online and may have limited quantities. Wine vintages, packaging, labels, stock levels and product images may change.

We make every effort to display product images and colours accurately, but we cannot guarantee that your device or screen will show colours, labels or packaging exactly as they appear in person.

We do not guarantee that every product purchased will meet your personal expectations, palate or preferences.

You agree to provide current, complete and accurate purchase, billing, delivery and account information for all orders placed through our store.

You are responsible for checking that your email address, phone number, billing address and shipping address are correct before completing an order.

If information is incorrect or incomplete, this may affect our ability to process, deliver, correct or discuss your order.

Returns, exchanges and refunds are handled in accordance with our Refund and Returns Policy.

Please contact us before sending anything back. You can read the full policy here: Refund and Returns Policy.

Our website may use third-party ecommerce, payment, shipping, security, analytics, marketing or technology providers to help operate the online store and provide services to customers.

We may also provide access to third-party tools, links, products or services. These are provided on an “as is” and “as available” basis, and your use of them is at your own discretion.

Third-party websites and services have their own terms, policies and practices. We are not responsible for the content, accuracy, availability, policies or actions of third-party websites or providers.

If you send us feedback, reviews, suggestions, ideas, comments or other submissions, you agree that we may use, edit, publish or share that content where reasonably appropriate.

You are responsible for ensuring that anything you submit is accurate, lawful and does not breach the rights of another person or business.

You must not submit content that is unlawful, abusive, misleading, defamatory, obscene, offensive, harmful, spam-related or contains malicious code.

You must not use this website or its content:

• for any unlawful, fraudulent or unauthorised purpose;
• to encourage others to commit unlawful acts;
• to breach any applicable laws, rules or regulations;
• to infringe our intellectual property rights or the rights of others;
• to harass, abuse, insult, harm, defame, intimidate or discriminate against others;
• to submit false or misleading information;
• to upload or transmit viruses, malware or harmful code;
• to collect or track personal information of others without permission;
• to spam, phish, scrape, crawl or interfere with the website; or
• to bypass, disrupt or interfere with website security features.

We reserve the right to restrict or terminate access to the website or services if these terms are breached.

Your submission of personal information through this website is governed by our Privacy Policy.

You can read it here: Privacy Policy.

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, availability or other details.

We reserve the right to correct errors, update information, change details or cancel orders if information is inaccurate, including after an order has been submitted.

We are not required to update, amend or clarify information on the website except where required by law.

We do not guarantee that your use of our website or services will be uninterrupted, timely, secure or error-free.

The website, products and services are provided to the fullest extent permitted by law. Nothing in these terms is intended to exclude rights that cannot be excluded under Australian law.

To the maximum extent permitted by law, Partners in Wine WA is not liable for indirect, incidental, special, punitive or consequential loss or damage arising from your use of the website, services or products purchased through the website.

You agree to indemnify and hold harmless Partners in Wine WA from claims or demands arising from your breach of these terms, your misuse of the website or your violation of any law or third-party rights.

If any part of these terms is found to be unlawful, void or unenforceable, that part will be treated as severed to the extent required, and the remaining terms will continue to apply.

We may terminate or restrict your access to our website or services if we believe you have breached these terms. Any obligations or liabilities incurred before termination will continue to apply.

These Terms of Service are governed by the laws of Australia.

We may update, change or replace these terms by posting updates on this page. Your continued use of the website after changes are posted means you accept the updated terms.

Questions about these Terms of Service can be sent to info@partnersinwine.com.au.